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Know the Terms Before You Start

These terms and conditions set out what you agree to when you open a 17pro account and use any part of the platform — slots, live tables, sportsbook, or wallet top-ups via DANA, OVO, and GoPay.

Account eligibility appliesDANA, OVO, GoPay coveredWallet rules includedAccess by eligible regionIndonesia local context

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TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any part of these terms is unclear or you need to raise a concern about your account standing, our support team can help you work through it. Use the contact paths below — each one connects to the same Indonesia-based support queue.

Live Chat Open the chat icon from any page on your account. Our team handles terms queries, account status questions, and wallet verification issues through this channel.

Email Support Send a detailed message if your query involves account documentation or a formal dispute. We respond to written requests tied to these terms through our support inbox.

Help Centre The Help Centre covers common terms questions — account limits, wallet eligibility, and what happens when an account is flagged — without needing to wait for a live agent.

What These Terms Actually Cover

17pro Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 17pro, you accept these terms in full. They apply to every session — whether you're on mobile browser or a saved app shortcut, whether you deposit through DANA, OVO, or GoPay, and whether you're accessing the sportsbook or the live casino

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lobby. You must be of legal age in your jurisdiction and only one account is permitted per person. We reserve the right to suspend or close accounts that breach these conditions, including accounts linked to duplicate registrations or payment details used across multiple profiles. Wallet deposits
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made through DANA, OVO, or GoPay are processed according to each e-wallet provider's own terms alongside ours — if a deposit is declined, the issue may sit with your wallet balance, transaction limits, or network status rather than our platform. We may update these terms at
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any time; continued use of your account after an update means you accept the revised version. Players in Semarang and elsewhere across Indonesia should check eligibility under local law before registering. We do not make availability guarantees; access depends on your region and applicable regulations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Data Under These Terms

These terms are not just a legal formality — they reflect how we actually run account security, data handling, and dispute resolution. Here is what you need to know about how 17pro operates under these rules.

Account Data Retention We keep your account data only as long as your account is active or as required under applicable law. You can request a data summary through our support channel at any time.

Wallet Verification Steps When you link DANA, OVO, or GoPay, we verify that the wallet name matches your registered account name. Mismatches are flagged before any withdrawal is processed.

Cookies and Session Tracking We use cookies to keep your session active across browser tabs and to remember your login state on mobile. You can manage cookie settings in your device browser at any time.

Requesting Account Changes To update registered details or close your account, contact support directly via live chat or email. Changes to wallet accounts require re-verification before the next transaction.

Common Questions About These Terms

These are the questions we get most often when someone reads through the terms for the first time. Each answer is specific to how 17pro actually operates — not a generic legal summary.

Yes. These terms cover every deposit and withdrawal method we support, including DANA, OVO, and GoPay. Each wallet provider's own terms also apply alongside ours when you transact.

We may suspend or permanently close accounts that breach our terms. This includes duplicate accounts, mismatched wallet details, or activity that violates regional eligibility conditions under local law.

No. One account per person is a firm condition of these terms. If we detect multiple accounts linked to the same identity or wallet, both accounts may be reviewed and closed.

We update this page when terms change. Continuing to use your account after a change is posted means you accept the revised terms. Check this page periodically if you want to stay current.

Contact support via live chat or email and ask for a data summary. We handle these requests in line with what local law requires and will confirm the timeline when you get in touch.

Raise it through live chat or email support with your account details and a clear description of the issue. Formal disputes tied to these terms are handled through our written support inbox.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Know the Terms Before You Start

Reach Us About Your Terms Query

Account Security and Data Under These Terms

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA and OVO?

02 What happens to my account if I break one of these rules?

03 Can I have more than one 17pro account?

04 How will I know if the terms have been updated?

05 How do I request a copy of my account data?

06 What should I do if I disagree with how a term has been applied to my account?

Terms & Conditions

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