Reference

Understand Your Rights Before You Start

These terms set out how 17pro operates your account, handles your data, and applies policy across supported regions in Indonesia. Access to the platform depends on local law and is available only where permitted in your region.

Account TermsData & PrivacyWallet Policy — DANA, OVO, GoPayEligible Regions OnlyContact Rights

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HOW WE HANDLE IT

Data, Cookies, Security and Your Account

We take the handling of your account information seriously. Here is how each area works in practice — from the data we collect to the steps you can take to request changes.

Data Handling

We collect only what is needed to operate your account — registration details, wallet identifiers for DANA, OVO, or GoPay, and transaction history. No surplus data is stored beyond operational need.

Cookies and Session Data

Cookies keep your session active across mobile and desktop. You can clear them at any time through your browser or app settings; this will log you out but does not delete your account.

Account Security

Login uses OTP verification to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security settings tab and contact support.

Data Retention and Requests

Transaction and account records are kept for the period our policy requires. To request a copy of your stored data or ask for a correction, contact support with your account ID.

What Our Legal Terms Actually Cover

17pro Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

17pro's legal terms apply from the moment you open an account. They cover how your account is created and verified, how wallet transactions through DANA, OVO, and GoPay are processed, and what happens if a dispute arises. Jurisdiction matters here — access to the platform is

1
available only in regions where local law permits online account activity of this kind. We do not extend service to areas where it is restricted. Your account data, including deposit and withdrawal records tied to your e-wallet, is processed in line with the data handling practices
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described in our privacy section. Payments via DANA, OVO, or GoPay generate transaction records attached to your account — those records are retained for a period required by our operational policy and may be referenced in any account review. If you believe a transaction has been
3
applied incorrectly, you can raise it through our support channel and we will verify against your wallet history directly. These terms are updated when our operating conditions change; we notify active accounts via the registered contact address. Players in Semarang and other supported regions should check
4
that their use falls within locally permitted activity before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us on Legal or Policy Matters

If you have a question about your account terms, data held on file, or a specific transaction record tied to your DANA, OVO, or GoPay wallet, our support team handles these requests directly. Reach us through the channels below and we will respond with the relevant policy detail or account record.

Live Chat Open the chat window from your account dashboard. Our team handles policy, account and wallet questions through this channel during active support hours.

Email Support Send your legal or data query to our support address. Include your account ID and the wallet type — DANA, OVO, or GoPay — linked to the transaction in question.

Account Help Centre The Help Centre inside your account lists policy documents, transaction lookup steps, and the process for requesting a copy of your stored data.

Frequently Asked Policy Questions

These are the questions we hear most often about account terms, data rights, and how our policies apply in Indonesia. If your question is not here, reach us through live chat or email.

Yes. The terms apply to all accounts regardless of which wallet you use. DANA, OVO, and GoPay transactions are all subject to the same account and data policy described in our terms.

Contact support via live chat or email with your account ID. We will pull your data record and share it with you in line with our retention policy — usually within a few business days.

You can request a correction through support at any time. Removal requests are assessed against our retention obligations — some transaction data must be kept for the period our policy requires.

When an account is closed, your profile is deactivated. Transaction records tied to your wallet — DANA, OVO, or GoPay — are retained for the required retention period, then purged from active storage.

Access depends on local law and is available only in eligible regions. We recommend checking whether online account activity of this kind is permitted under the rules that apply where you are located.

Raise the dispute through live chat or email support. Our team will verify against your DANA, OVO, or GoPay wallet record and the transaction log on your account before issuing a response.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoBali Paradise Slots InfoFAQ

Understand Your Rights Before You Start

Data, Cookies, Security and Your Account

Contact Us on Legal or Policy Matters

Frequently Asked Policy Questions

01 Do these legal terms apply to me if I use DANA or GoPay?

02 How can I see what data 17pro holds on my account?

03 Can I request that my data be corrected or removed?

04 What happens to my account data if I close my account?

05 Is access to 17pro allowed in all parts of Indonesia?

06 How are disputes about wallet transactions handled?

Legal

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